Car Wash Assistant Site Manager — Leadership & Operations

Default Brand; Sioux Falls (SD); On-site; USD 42,000 - 65,000; Full time

Job summary

Blue Tide is seeking an Assistant Site Manager for our NEW West Side Location to drive daily operations, lead the team, address customer questions, and ensure a quality wash experience. You will promote memberships, manage inventory, handle cash procedures, assist with hiring, and maintain safety and cleanliness while working flexible hours.

This role requires strong leadership, communication, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• One to two years of previous management experience in a retail or customer service environment required.
• Degree or certification preferred.
• Strong technological skills preferred.
• Mechanical knowledge preferred.
• Good communication and interpersonal skills.
• Strong organizational and leadership skills.

Responsibilities

• Drives quality customer service through the daily management of employees and site initiatives. Effectively answers all customer questions and resolves complaints.
• Promotes and sells membership packages and car-wash upgrades.
• Provides staff leadership and direction; trains and coaches employees to promote and up-sell memberships and to provide quality customer service.
• Maintains site cleanliness, equipment operation and quality wash service. Performs visual inspections of the tunnel and equipment room to ensure equipment and chemicals are functioning properly; performs routine preventative maintenance.
• Orders parts, chemicals, products and supplies as needed; ensures accurate inventory.
• Performs daily bookkeeping procedures, cash reconciliation, and deposit procedures.
• Assists with hiring and retention efforts for site team. Ensures proper staffing and scheduling for assigned location. Assists with training and development of staff. Addresses employee performance issues; coaches and recognizes good performance.
• Maintains high degree of confidentiality regarding company documents, passwords/codes, keys and overall site security.
• Enforces and maintains high level of safety for customers and employees. Reports potential hazards and accidents/injuries.
• Understands, follows, and enforces all general rules, company policies and procedures.
• Works flexible hours/shifts including days, evenings, weekends and holidays; additional hours as needed to manage/support site operations.

Skills

Leadership

Communication

Organizational skills

Multi-tasking

Technological skills

Mechanical knowledge

Education

Degree or certification preferred

Job description

Blue Tide is seeking an Assistant Site Manager for our NEW West Side Location to drive daily operations, lead the team, address customer questions, and ensure a quality wash experience. You will promote memberships, manage inventory, handle cash procedures, assist with hiring, and maintain safety and cleanliness while working flexible hours.

This role requires strong leadership, communication, and the ability to multi-task in a fast-paced retail environment.