Car Rental Return Specialist

GSP Transportation; Myrtle Beach (SC); On-site; USD 37,195,000 - 49,594,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Flexible spending account

Life insurance

Paid time off

Employee assistance program

Vision insurance

Job summary

GSP Transportation is seeking a dedicated Rental Return Agent in Myrtle Beach to deliver friendly, efficient service during the rental return. You will greet customers, review charges, inspect vehicles, and ensure accurate receipts, while maintaining the lot and assisting the service department as needed.

The role requires a valid driver's license, 18+ years old, a high school diploma, and basic computer skills.

Qualifications

• Valid driver's license and satisfactory motor vehicle report.
• At least 18 years old and legally authorized to work in the United States.
• High school diploma or equivalent and ability to work all required shifts.
• Basic computer skills including data entry, typing, and experience with Microsoft Word and Excel.

Responsibilities

• Greet all customers as they arrive.
• Assist customers with luggage.
• Advise and review rental charges and provide an accurate receipt.
• Inquire about service and satisfaction.
• Inspect the vehicle and determine the fuel tank level.
• Complete a service alert for any mechanical or body damage reported by customers.
• Identify vehicles on hold for turnback, time, mileage, recall, or other locks, and verify their movement to the proper lot location.
• Assist the service department with vehicle cleaning as needed.
• Keep the lot organized for ease of access and traffic flow.
• Maintain knowledge of rental/return documents, fuel services, surcharges, and optional coverage.
• Understand the damage/loss reporting procedure.
• Perform additional related duties as required or assigned.

Skills

Customer service

Problem solving

Teamwork

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

GSP Transportation is seeking a dedicated Rental Return Agent in Myrtle Beach to deliver friendly, efficient service during the rental return. You will greet customers, review charges, inspect vehicles, and ensure accurate receipts, while maintaining the lot and assisting the service department as needed.

The role requires a valid driver's license, 18+ years old, a high school diploma, and basic computer skills.