Cannabis Wellness Concierge

Greenthumbindustries; Henderson (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in a retail cannabis environment and guide them to the right products and consumption methods. The role emphasizes high-quality service, product knowledge, and regulatory compliance.

The position requires 21+ with background checks, and may involve varied shifts to support store operations and customer needs. Training on GTI products and safety is provided to ensure a safe customer experience.

Qualifications

• At least 1 year of customer service experience; cannabis retail preferred.
• Schedules include mornings, days, nights, weekends; flexible availability required.
• Must be 21+ and pass background checks per cannabis employment rules.
• Must have valid driver’s license or state ID and comply with regulations.

Responsibilities

• Engage with and assist customers in a retail cannabis setting.
• Educate customers on products, consumption methods, and safety.

Skills

Customer service

Cannabis knowledge

Product education

Communication skills

POS experience

Regulatory familiarity

Professionalism

Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in a retail cannabis environment and guide them to the right products and consumption methods. The role emphasizes high-quality service, product knowledge, and regulatory compliance.

The position requires 21+ with background checks, and may involve varied shifts to support store operations and customer needs. Training on GTI products and safety is provided to ensure a safe customer experience.