Cannabis Wellness Concierge

Green Thumb Industries; Spanish Springs (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Green Thumb Industries is seeking a friendly Personal Care Specialist to engage customers in-store, educate on GTI products, and recommend suitable regimens. You will support daily operations, ensure compliance with cannabis regulations, and help maintain an organized, welcoming dispensary environment.

The role emphasizes customer service excellence, product knowledge, and teamwork in a fast-paced retail setting, with opportunities to learn GTI products and safety practices.

Qualifications

• Minimum 1 year of customer service experience.
• Must be 21 years or older and capable of passing background checks.
• Must possess a valid driver’s license or state ID.
• Must comply with all cannabis industry laws and company policies.
• Prior cannabis experience not required; willingness to learn GTI products and safety procedures.

Responsibilities

• Engage with patients/customers in a retail dispensary setting.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe, effective regimens based on customer needs.
• Support store operations to ensure smooth, compliant daily activities.
• Assist in verifying order deliveries and maintaining stock levels.
• Follow security and safety procedures and maintain a presentable store appearance.

Skills

Customer service

Scheduling flexibility

Attendance reliability

Cannabis industry compliance

POS systems

Verbal & written communication

HIPAA compliance

Job description

Green Thumb Industries is seeking a friendly Personal Care Specialist to engage customers in-store, educate on GTI products, and recommend suitable regimens. You will support daily operations, ensure compliance with cannabis regulations, and help maintain an organized, welcoming dispensary environment.

The role emphasizes customer service excellence, product knowledge, and teamwork in a fast-paced retail setting, with opportunities to learn GTI products and safety practices.