Cannabis Wellness Concierge

Socket.dev; Bloomfield (NJ); On-site; USD 21,000 - 29,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in a busy dispensary and provide expert product guidance. You will educate on cannabis products, administration methods, and safety, helping customers select appropriate options and ensuring a positive shopping experience.

The role requires strong customer service skills, reliability, and the ability to follow strict regulatory and safety protocols in a retail cannabis environment.

Qualifications

• At least one year of customer service experience.
• Must be 21+ and pass background checks including cannabis employment requirements.
• Must possess valid driver's license or state ID.
• Must follow all applicable cannabis laws, safety regulations, and SOPs.

Responsibilities

• Engage with patients/customers in a retail setting and guide them through products.
• Educate on products, methods of consumption, and safety considerations.
• Recommend safe regimens and stay up to date on product knowledge.
• Maintain a positive, customer-focused store environment.
• Verify order deliveries for accuracy and assist operations.
• Follow security, compliance, and cleanliness standards across the dispensary.

Skills

Customer service

POS systems

Communication

Cannabis knowledge

Attention to detail

Professionalism

Regulatory compliance

Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in a busy dispensary and provide expert product guidance. You will educate on cannabis products, administration methods, and safety, helping customers select appropriate options and ensuring a positive shopping experience.

The role requires strong customer service skills, reliability, and the ability to follow strict regulatory and safety protocols in a retail cannabis environment.