Cannabis Wellness Advisor | Customer Experience

Verano; Chicago (IL); Híbrido; USD 20.664.000 - 27.552.000; Jornada completa

Descripción de la vacante

Verano, a leading U.S. cannabis company operating Zen Leaf and MÜV dispensaries, seeks a Cannabis Advisor in Chicago, IL. You will greet customers, educate on product use, and help navigate selection in a fast-paced retail setting.

You will ensure accurate transactions, maintain clean displays, and stay current with evolving cannabis regulations. Join a team committed to patient care and responsible product stewardship.

Formación

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and comply with regulations.
• Criminal background check and state badging required.
• Willingness to learn about cannabinoids and product use.
• Proficient with office equipment and basic software.

Responsabilidades

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and educate on wellness products.
• Guide customers through product types, methods, and efficacy.
• Maintain a clean, organized workstation and assist with inventory.
• Process transactions at POS and ensure accurate inventory in METRC/BioTrack or similar system.
• Follow local/state regulations and compliance requirements.
• Support managers and other Cannabis Advisors as needed.

Conocimientos

Customer service

Retail experience

Communication

Attention to detail

Regulatory awareness

Educación

High School Diploma or equivalent

Herramientas

MS Office (Word, Excel)

Descripción del empleo

Verano, a leading U.S. cannabis company operating Zen Leaf and MÜV dispensaries, seeks a Cannabis Advisor in Chicago, IL. You will greet customers, educate on product use, and help navigate selection in a fast-paced retail setting.

You will ensure accurate transactions, maintain clean displays, and stay current with evolving cannabis regulations. Join a team committed to patient care and responsible product stewardship.