Cannabis Wellness Advisor

Zen Leaf; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Zen Leaf in Chicago is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient records as needed.

You will greet customers, help them navigate cannabis products for wellness, and stay compliant with local and state regulations while maintaining a clean, organized storefront.

Experience in retail or hospitality and a willingness to learn about cannabinoids are preferred.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and compliant with regulations.
• Criminal background check and state badge per state laws.
• Desire to learn about cannabinoids and product applications.
• Ability to use office equipment and software.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and their uses (not medical advice).
• Help customers navigate cannabis and wellness product options.
• Build rapport with regular customers to promote repeat business.
• Maintain a clean, organized, and sanitized workstation/storefront.
• Ensure accuracy of online orders before pick-up and comply with regulations.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Cannabis knowledge interest

Education

High school diploma

Tools

POS software

MS Office

Job description

Zen Leaf in Chicago is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient records as needed.

You will greet customers, help them navigate cannabis products for wellness, and stay compliant with local and state regulations while maintaining a clean, organized storefront.

Experience in retail or hospitality and a willingness to learn about cannabinoids are preferred.