Cannabis Wellness Advisor

Verano; Chicago (IL); On-site; USD 32,000 - 54,000; Full time

Job summary

Verano seeks a Cannabis Advisor in Chicago to deliver exceptional customer service, educate customers on cannabis products, and assist with patient record processes where required. You will greet customers, guide product choices, process transactions accurately at the POS, and maintain a clean, compliant retail environment in a fast-paced setting.

Experience in retail or hospitality and a genuine interest in cannabinoids preferred; must be 21+, with ability to learn and adapt in a regulated

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software (Word, Excel, email).
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Skills

Customer service

Educational consulting

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

METRC

BioTrack

POS system

Microsoft Excel

Microsoft Word

Job description

Verano seeks a Cannabis Advisor in Chicago to deliver exceptional customer service, educate customers on cannabis products, and assist with patient record processes where required. You will greet customers, guide product choices, process transactions accurately at the POS, and maintain a clean, compliant retail environment in a fast-paced setting.

Experience in retail or hospitality and a genuine interest in cannabinoids preferred; must be 21+, with ability to learn and adapt in a regulated