Cannabis Wellness Advisor

Zen Leaf; Naperville (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Zen Leaf in Naperville, IL is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with patient records where required. You will greet customers, inform them about cannabis products and usage, and help navigate product choices in a fast-paced retail setting.

Applicants should have 1–2 years of retail or hospitality experience, be 21+, and willing to comply with state regulations and background checks. Training and ongoing education are provided.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Criminal background check and state badging required.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment and software (Word, Excel, email).
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage.
• Build rapport to promote repeat business.
• Ensure accurate online orders and compliance with regulations.
• Maintain clean and organized workstation and store front.
• Assist management and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Communication skills

Hospitality experience

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Zen Leaf in Naperville, IL is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with patient records where required. You will greet customers, inform them about cannabis products and usage, and help navigate product choices in a fast-paced retail setting.

Applicants should have 1–2 years of retail or hospitality experience, be 21+, and willing to comply with state regulations and background checks. Training and ongoing education are provided.