Cannabis Customer Care & Education Advisor

Verano; Lombard (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Verano in Lombard, IL seeks a Retail Cannabis Advisor to educate customers on wellness cannabis products while ensuring a positive shopping experience. Candidates should have a high school diploma and retail experience, and must be at least 21 years old.

This role includes responsibilities such as assisting customers, maintaining store cleanliness, and managing transactions accurately. A commitment to ongoing cannabis education is essential. Join us for a diverse and inclusive workplace.

Qualifications

• 1–2 years of retail or hospitality experience.
• Must be 21 years of age and comply with regulations.
• Willingness to learn about cannabinoids and terpenes.

Responsibilities

• Greet customers and assist them in navigating cannabis offerings.
• Maintain an organized and sanitary workstation.
• Complete transactions and update inventory systems accurately.

Skills

Customer care advocacy

Cannabis product knowledge

Teamwork

Sales transaction accuracy

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) systems

Microsoft Office (Word, Excel)

Job description

Verano in Lombard, IL seeks a Retail Cannabis Advisor to educate customers on wellness cannabis products while ensuring a positive shopping experience. Candidates should have a high school diploma and retail experience, and must be at least 21 years old.

This role includes responsibilities such as assisting customers, maintaining store cleanliness, and managing transactions accurately. A commitment to ongoing cannabis education is essential. Join us for a diverse and inclusive workplace.