Cannabis Wellness Advisor — Consultative Sales

SUNNYSIDE; New Kensington (Westmoreland County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Major medical insurance

Dental and vision insurance

401(K) match

FSA/HSA programs

LTD/STD options

Life insurance and AD&D

Paid holidays and PTO

Job summary

Cresco Labs’ Sunnyside dispensaries are seeking a Wellness Advisor to guide customers in selecting cannabis products—recreational, medical, and caregiver needs—while embodying the company’s mission to normalize and professionalize cannabis.

You will use customer service, product knowledge, and state compliance rules to deliver a best-in-class experience from check-in through checkout, with flexibility across opening/closing shifts and weekends.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Willingness to work flexible shifts, including weekends and holidays.
• Ability to learn product information and regulatory requirements.

Responsibilities

• Greet customers and ensure a best-in-class experience.
• Educate customers on cannabis products and their effects.
• Assist in product selection and cross-selling.
• Verify IDs and documentation for compliance.
• Accurately handle cash in the POS system following SOPs.
• Maintain records of sales, inventory, and returns according to regulations.
• Keep the store clean, organized, and compliant with safety standards.
• Escalate issues to management as needed.

Skills

Customer service

Retail experience

Communication skills

Flexibility

Education

High School Diploma or equivalent

Job description

Cresco Labs’ Sunnyside dispensaries are seeking a Wellness Advisor to guide customers in selecting cannabis products—recreational, medical, and caregiver needs—while embodying the company’s mission to normalize and professionalize cannabis.

You will use customer service, product knowledge, and state compliance rules to deliver a best-in-class experience from check-in through checkout, with flexibility across opening/closing shifts and weekends.