Cannabis Wellness Advisor — Consultative Retail Sales

Sunnyside*; United States; In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays

Paid time off

Bonuses

Descrizione del lavoro

Sunnyside* Wellness Advisor roles involve guiding customers in selecting cannabis products, delivering exceptional service, and ensuring state compliance across check-in to checkout. You will handle inquiries, educate on products, and support accurate order processing in a fast-paced, regulated retail setting.

The job emphasizes a consultative sales approach, teamwork, and resilience in a dynamic environment with weekend and holiday shifts; 21+ age requirement and legal work status apply.

Competenze

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Mansioni

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by asking questions about and listening attentively to customer needs.
• Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
• Apply effective selling and cross-selling techniques to build baskets.
• Verify proper documentation and ID for customers.
• Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
• Label and package customer orders.
• Perform accurate cash handling in the company’s Point of Sale system, following SOPs.
• Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with state regulations.
• Perform routine inventory counts of all products.
• Ensure product stock is organized and meets compliance regulations.
• Assist in keeping the store organized and clean.
• Escalate any employee or customer issues to management.

Conoscenze

Customer service

Retail experience

Communication

Team collaboration

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Sunnyside* Wellness Advisor roles involve guiding customers in selecting cannabis products, delivering exceptional service, and ensuring state compliance across check-in to checkout. You will handle inquiries, educate on products, and support accurate order processing in a fast-paced, regulated retail setting.

The job emphasizes a consultative sales approach, teamwork, and resilience in a dynamic environment with weekend and holiday shifts; 21+ age requirement and legal work status apply.