Cannabis Wellness Advisor

Zen Leaf; Mesa (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Zen Leaf is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and manage patient records where required. You will greet guests, guide them through cannabis products, and help navigate legal requirements in a fast-paced retail setting.

You will also build rapport with regular customers to encourage repeat business, assist managers, and maintain a clean, compliant storefront while ensuring accurate online order pick-ups and POS transactions.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21+ and comply with all local, state, and company regulations.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage as a wellness product.
• Build rapport with regular customers to promote repeat business.
• Process transactions at the POS and ensure inventory system accuracy.
• Maintain a clean, organized workstation/storefront and comply with regulations.

Skills

Customer service

Retail experience

Teamwork

Communication

Education

High School Diploma or equivalent

Job description

Zen Leaf is seeking a Cannabis Advisor to deliver exceptional customer service, educate customers, and manage patient records where required. You will greet guests, guide them through cannabis products, and help navigate legal requirements in a fast-paced retail setting.

You will also build rapport with regular customers to encourage repeat business, assist managers, and maintain a clean, compliant storefront while ensuring accurate online order pick-ups and POS transactions.