Cannabis Retail Wellness Advisor

Green Thumb Industries (GTI); Ocala (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a friendly Personal Care Specialist to assist patients and customers in our Ocala dispensary, guiding them to the right cannabis products and consumption methods with care and accuracy.

You will educate guests, help maintain compliance with state regulations, assist with orders and POS tasks, and keep the store stocked and welcoming. Previous cannabis experience is not required; outstanding customer service is essential.

Qualifications

• Minimum 1 year of customer service experience; retail experience preferred.
• Ability to work varying shifts including weekends and evenings.
• Reliable attendance and compliance with cannabis industry rules.
• 21 years or older with valid ID or license.

Responsibilities

• Engage with patients/customers in a retail environment.
• Educate customers on products, methods of consumption and safety.
• Recommend safe regimens based on individual needs and stay updated on products.
• Support store operations, verify deliveries, and ensure compliance.
• Maintain stock levels on the sales floor and ensure welcoming appearance.

Skills

Customer service

POS familiarity

Communication skills

HIPAA compliance

Cannabis knowledge

Teamwork

Tools

POS systems

MS Office

Job description

Green Thumb Industries (GTI) is seeking a friendly Personal Care Specialist to assist patients and customers in our Ocala dispensary, guiding them to the right cannabis products and consumption methods with care and accuracy.

You will educate guests, help maintain compliance with state regulations, assist with orders and POS tasks, and keep the store stocked and welcoming. Previous cannabis experience is not required; outstanding customer service is essential.