Cannabis Wellness Advisor

Green Thumb Industries; Paterson (NJ); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb Industries is hiring a Personal Care Specialist to engage customers in a fast-paced cannabis retail setting. You will educate patients and customers on GTI products and safe consumption methods, and tailor recommendations to individual needs.

Ideal candidates bring at least one year of customer service, comfort with POS systems, and the ability to work varied shifts. You will support store operations, uphold regulations, and maintain a welcoming environment.

Qualifications

• At least one year of customer service experience.
• Must be 21 years or older.
• Must pass background checks including state cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Ability to work varying shifts including mornings, days, nights, weekends.
• Compliance with all cannabis industry regulations.

Responsibilities

• Engage with customers in a retail cannabis environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe, effective regimens based on needs and product knowledge.
• Support store operations to ensure smooth, compliant dispensing.
• Assist in verifying deliveries and maintaining storefront presentation.
• Follow security and safety procedures and maintain records.

Skills

Customer service

Retail experience

POS systems

Communication

Product knowledge

HIPAA compliance

Professionalism

Teamwork

Tools

POS systems

Job description

Green Thumb Industries is hiring a Personal Care Specialist to engage customers in a fast-paced cannabis retail setting. You will educate patients and customers on GTI products and safe consumption methods, and tailor recommendations to individual needs.

Ideal candidates bring at least one year of customer service, comfort with POS systems, and the ability to work varied shifts. You will support store operations, uphold regulations, and maintain a welcoming environment.