Cannabis Wellness Advisor

Green Thumb Industries; Hanover (York County); On-site; USD 33,000 - 45,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a friendly Personal Care Specialist to engage with patients and customers in a retail setting. You will guide product selection, provide education on usage and safety, and support store operations in a fast-paced dispensary environment.

Join a team that values accuracy, compliance, and a positive customer experience while helping customers find the right GTI products for their needs.

Qualifications

• Minimum one year in customer service, retail preferred.
• Knowledge of cannabis products and safe usage.
• Familiarity with POS systems and transaction processing.
• Ability to follow safety, privacy, and regulatory guidelines.

Responsibilities

• Assist patients/customers in a retail environment from entry to checkout.
• Educate customers on products, methods, and safe consumption.
• Recommend suitable regimens and maintain product knowledge.
• Maintain a positive, customer-oriented store atmosphere.
• Verify deliveries and support daily store operations.
• Ensure compliance with local cannabis regulations and store policies.
• Keep shelves stocked and store appearance maintained.
• Follow security and safety procedures at all times.
• Perform duties at assigned stations during shifts.

Skills

Customer service

Cannabis knowledge

POS systems

Communication

Teamwork

Compliance

Attention to detail

Tools

POS system experience

Job description

Green Thumb Industries (GTI) is seeking a friendly Personal Care Specialist to engage with patients and customers in a retail setting. You will guide product selection, provide education on usage and safety, and support store operations in a fast-paced dispensary environment.

Join a team that values accuracy, compliance, and a positive customer experience while helping customers find the right GTI products for their needs.