Cannabis Retail Specialist: Customer Experience Pro

Renew Cannabis Co.; Santa Ana (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Renew Cannabis Co. in Santa Ana, CA seeks a customer-focused Specialist to deliver outstanding service on the sales floor and support daily store operations.

You will train, maintain product knowledge, participate in meetings, and comply with all regulations. Must be 21+, 1-year retail/customer service experience, and pass Live Scan background check; cannabis-experience preferred; weekend/holiday work required.

Qualifications

• Minimum 1 year of customer service experience in retail.
• Must pass Live Scan background check where required.
• 21+ years old.
• Bachelor’s degree preferred.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer and providing exceptional service.
• Enhance the store environment by focusing on customer interactions over tasks.
• Maintain product knowledge and participate in all trainings for ongoing education.
• Uphold company customer service standards and communicate department insights to supervision.
• Assist in training and development of peers and follow store directives.

Skills

Customer service

Communication

Teamwork

Leadership

Retail experience

Education

Bachelor's degree

Tools

POS systems

Job description

Renew Cannabis Co. in Santa Ana, CA seeks a customer-focused Specialist to deliver outstanding service on the sales floor and support daily store operations.

You will train, maintain product knowledge, participate in meetings, and comply with all regulations. Must be 21+, 1-year retail/customer service experience, and pass Live Scan background check; cannabis-experience preferred; weekend/holiday work required.