Cannabis Retail Specialist: Customer-First & Fast-Paced

Renew Cannabis Co.; Berkeley (CA); On-site; USD 36,000 - 52,000; Part time

Job summary

Renew Cannabis Co. is seeking a Customer Service Specialist to provide friendly, knowledgeable assistance on the sales floor. You will engage customers, process transactions, and help maintain an organized store environment while upholding regulatory compliance.

Weekend and holiday availability is required, with part-time or full-time hours and opportunity for growth within the team. The role requires clear communication, teamwork, and the ability to learn product details quickly to support

Qualifications

• Minimum 1 year of customer service in retail.
• Must be 21+ years old and pass a background check.
• Experience in highly regulated environments is desirable.

Responsibilities

• Deliver a positive, friendly customer experience and assist with transactions.
• Maintain store environment, product knowledge, and merchandising.
• Follow policies, ensure compliance with regulations, and support loss prevention.
• Assist in shipping/receiving and keep backstock organized.
• Communicate effectively with team and participate in meetings.

Skills

Customer service

Teamwork

Communication

Leadership

Problem solving

Education

B.A. preferred

Tools

POS systems

Job description

Renew Cannabis Co. is seeking a Customer Service Specialist to provide friendly, knowledgeable assistance on the sales floor. You will engage customers, process transactions, and help maintain an organized store environment while upholding regulatory compliance.

Weekend and holiday availability is required, with part-time or full-time hours and opportunity for growth within the team. The role requires clear communication, teamwork, and the ability to learn product details quickly to support