Cannabis Retail Specialist — Customer Experience Leader

GOEBEL FIXTURE COMPANY; Morro Bay (CA); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Tips

Job summary

GOEBEL FIXTURE COMPANY is seeking a Specialist to deliver exceptional customer service, facilitate smooth sales transactions, and maintain the sales floor. The role involves educating customers, using strong communication, and supporting store operations under supervision.

Responsibilities include product knowledge, teamwork, and adherence to policies while supporting loss prevention and regulatory requirements.

Qualifications

• Must have at least 1 year experience in customer service in a retail environment.
• Must be 21+ years old and pass a Livescan background check.
• Bachelor's degree preferred, but experience is paramount.

Responsibilities

• Deliver a positive, friendly experience by engaging customers and providing exceptional service.
• Prioritize product knowledge and participate in store trainings for ongoing education.
• Work productively with teammates and take initiative towards common goals.
• Communicate clearly, both in writing and verbally, with store staff and customers.
• Assist in shipping and receiving processes and maintain clean stock areas.

Skills

Customer service

Sales transactions

Teamwork

Communication

Leadership

Education

Bachelor's degree

Tools

POS system

Computers

Printers

Job description

GOEBEL FIXTURE COMPANY is seeking a Specialist to deliver exceptional customer service, facilitate smooth sales transactions, and maintain the sales floor. The role involves educating customers, using strong communication, and supporting store operations under supervision.

Responsibilities include product knowledge, teamwork, and adherence to policies while supporting loss prevention and regulatory requirements.