Cannabis Retail Specialist - Customer Experience Pro

GOEBEL FIXTURE COMPANY; Santa Ana (CA); On-site; USD 24,796 - 26,174; Part time

Job summary

GOEBEL FIXTURE COMPANY in Santa Ana seeks a Cannabis Store Specialist to deliver superior customer service, facilitate efficient sales, and help maintain a clean, compliant sales floor. You will educate customers, listen with empathy, and support daily operations under Store Management guidance.

This part-time, non-exempt role requires 21+ years old, 1 year of retail customer service, Livescan background checks in certain markets, and a preference for a BA.

Qualifications

• Must be 21+ years old.
• Minimum 1 year of customer service experience in retail.
• Background check via Livescan in certain markets.
• B.A. preferred, but experience is paramount.
• Experience working in a highly regulated cannabis environment is desirable.

Responsibilities

• Prioritizes product knowledge as a main component of service and participates in store trainings.
• Work productively within the team and take initiative toward collaborative goals.
• Lead with strong communication skills and complete projects.
• Assist the team in shipping and receiving processes and maintain stock areas.
• Ensure compliance with all BCC, State and City regulations and company policies.
• Attend daily department and store meetings and uphold service standards.
• Display neat, clean, organized store environment and assist merchandising as needed.

Skills

Customer service

Communication skills

Teamwork

Leadership

Sales knowledge

Education

B.A. preferred

Tools

POS systems

Office equipment

Job description

GOEBEL FIXTURE COMPANY in Santa Ana seeks a Cannabis Store Specialist to deliver superior customer service, facilitate efficient sales, and help maintain a clean, compliant sales floor. You will educate customers, listen with empathy, and support daily operations under Store Management guidance.

This part-time, non-exempt role requires 21+ years old, 1 year of retail customer service, Livescan background checks in certain markets, and a preference for a BA.