Cannabis Retail Experience Specialist

Glass House Brands Inc.; Grover Beach (CA); On-site; USD 20,664 - 30,307; Part time

Job summary

Glass House Brands Inc. is seeking a Cannabis Retail Specialist to provide outstanding customer service and manage sales transactions in a professional cannabis store environment. The role supports store operations, adherence to policies, and compliant handling of cannabis and non-cannabis products.

The position requires evenings, nights, weekends, and holidays, with both part-time and full-time non-exempt hours. Prior retail experience, especially in regulated industries, is preferred.

Qualifications

• Must pass a federal background check via Live Scan in certain markets.
• Bachelor’s degree preferred, but relevant experience is paramount.
• Experience in highly regulated businesses is desirable.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and exceptional service.
• Assist the team in shipping and receiving processes and complete shipment turnaround when needed.
• Proficiently use all point‑of‑sale systems and operations to provide seamless customer interactions while maintaining accuracy and compliance.
• Uphold excellent customer‑service skills and a service‑oriented culture.

Job description

Glass House Brands Inc. is seeking a Cannabis Retail Specialist to provide outstanding customer service and manage sales transactions in a professional cannabis store environment. The role supports store operations, adherence to policies, and compliant handling of cannabis and non-cannabis products.

The position requires evenings, nights, weekends, and holidays, with both part-time and full-time non-exempt hours. Prior retail experience, especially in regulated industries, is preferred.