Cannabis Retail Lead - Multi-Location Ops & Customer Experience

Renew Cannabis Co.; Cape Girardeau (MO); On-site; USD 50,000 - 80,000; Full time

Job summary

Renew Cannabis Co. is seeking a dynamic Lead to join the management team and drive store performance while fostering an inclusive culture and outstanding customer experiences. The role blends hands‑on leadership with strong operational knowledge and a passion for cannabis education and service.

You will mentor staff, oversee daily operations, and champion sales, inventory control, and compliance across the store, contributing to a positive work environment and customer loyalty.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Familiarity with POS systems and cannabis-specific software (Dutchie, METRC).

Responsibilities

• Leads and assists in daily store opening and closing duties, including cash handling and inventory reconciliation.
• Assists in training and development of staff, building daily huddles and zone charts, and motivating the team to achieve goals.
• Builds meaningful relationships with customers and leads by example in delivering exceptional customer service.
• Manages inventory processes and reconciliation to ensure accuracy and prevent loss; oversees order fulfillment and vault organization.
• Ensures compliance with local/state cannabis regulations and company policies; promotes a culture of compliance.
• Supports promotions, events, and general store operations in collaboration with management.

Skills

Leadership

Communication

Organizational skills

Cash handling

Travel flexibility

Tools

Dutchie

METRC

Microsoft Suite

Job description

Renew Cannabis Co. is seeking a dynamic Lead to join the management team and drive store performance while fostering an inclusive culture and outstanding customer experiences. The role blends hands‑on leadership with strong operational knowledge and a passion for cannabis education and service.

You will mentor staff, oversee daily operations, and champion sales, inventory control, and compliance across the store, contributing to a positive work environment and customer loyalty.