Cannabis Retail Education Specialist

Green Thumb; Davenport (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Green Thumb is seeking a personable Personal Care Specialist to assist patients and customers in our Davenport dispensary, delivering product guidance and education in a fast-paced retail environment.

You will help with product recommendations, ensure compliance with cannabis regulations, manage customer interactions, and support store operations, including stocking and safety duties. Must be 21+, reliable, and able to work varied shifts.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends.
• Must have reliable, responsible, and dependable attendance.
• Must be 21 years or older.
• Must pass all required background checks including state cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must comply with all legal or company regulations for working in the cannabis industry.
• Prior cannabis experience not required.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment.
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction.
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented.
• Assist in verifying order deliveries for accuracy.
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints.
• Ensure local and state cannabis regulations are properly enforced and upheld.
• Ensure sales floor is properly stocked and presence of the store is well maintainedand compliant.
• Maintenance of hard copy files as required.
• Follow security measures and safety complianceprocedures.
• Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru; Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts; Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary; Other duties as assigned.

Skills

Customer service

POS systems

Communication

Teamwork

21+ eligibility

Background checks

Driver's license

Job description

Green Thumb is seeking a personable Personal Care Specialist to assist patients and customers in our Davenport dispensary, delivering product guidance and education in a fast-paced retail environment.

You will help with product recommendations, ensure compliance with cannabis regulations, manage customer interactions, and support store operations, including stocking and safety duties. Must be 21+, reliable, and able to work varied shifts.