Cannabis Dispensary Personal Care Advisor

Greenthumbindustries; Branford (CT); On-site; USD 17,856 - 22,320; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in our dispensary, educate on products and safe consumption, and recommend appropriate regimens. You will work in a fast-paced retail setting, ensuring accurate orders and upholding cannabis regulations.

The role emphasizes strong communication, reliability, and a customer-first approach, with shifts including mornings, evenings, and weekends. Training and product knowledge growth are encouraged.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work varied shifts including evenings and weekends.
• Must pass background checks and be 21+.
• Valid driver’s license or state ID.

Responsibilities

• Assist customers in a retail dispensary environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens and stay updated on product knowledge.
• Maintain a positive store environment and assist management.
• Verify order deliveries for accuracy.
• Ensure compliance with cannabis regulations and store policies.
• Maintain inventory and store cleanliness.
• Operate POS and handle patient/customer orders.

Skills

Customer service

Product knowledge

Communication

POS system experience

HIPAA compliance

Professionalism

Team collaboration

Education

High school diploma or equivalent

Cannabis industry coursework

Tools

POS systems

Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in our dispensary, educate on products and safe consumption, and recommend appropriate regimens. You will work in a fast-paced retail setting, ensuring accurate orders and upholding cannabis regulations.

The role emphasizes strong communication, reliability, and a customer-first approach, with shifts including mornings, evenings, and weekends. Training and product knowledge growth are encouraged.