Cannabis Fulfillment Lead | Compliance & Training

Cresco Labs; Uxbridge (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock options

Paid holidays

Discretionary bonuses

Job summary

Cresco Labs is seeking a Lead Order Fulfillment Agent in Massachusetts to join the statewide seed-to-sale operations. You will ensure accurate order fulfillment, maintain manifests, coordinate with the Order Fulfillment Manager, and resolve discrepancies in data and documentation.

The role requires experience in fast-paced manufacturing, proficiency with MS Excel, and familiarity with POS systems. This position operates in a facility setting with standard daytime hours.

Qualifications

• Demonstrated experience training, leading and/or mentoring junior staff or new hires preferred.
• Must have at least 1 year (2-3 years preferable) of hands‑on experience in a factory, production or manufacturing fast‑paced environment with measurable goals and working standards.
• Strong proficiency working within MS Excel and other MS office products.
• Prior experience with point-of-sale applications, preferred.
• Knowledge of medical cannabis law, medicinal benefits, and professional cannabis exposure, preferred.

Responsibilities

• Serves as a role model and resource for production staff concerning products and services, policies and procedures, industry news, and changes in regulations.
• Creates and updates manifests for outgoing deliveries
• Responsible for reviewing manifests for incoming products and following up with any concerns or questions
• Completing all required company and/or state required paperwork in an organized and timely manner
• Works with the Order Fulfillment Manager and other stakeholders to resolve any discrepancies or inaccuracies in data
• Coordinates with the management team to ensure that accurate information and documentation is provided
• Ensures compliance with all state and local cannabis laws and regulations
• Coordinates inventory-tracking procedures with the Order Fulfillment Manager
• Assists employees in properly documenting all required information throughout all procedures
• Assists when needed with onboarding, training, and integration of new hires, and coordinating with Order Fulfillment Manager and other needed production personnel in the process
• Accurately reflects cannabis and non-cannabis inventory within Cresco’s and the state’s inventory tracking systems
• Compliance checks on finished goods within the department, including label verification
• Maintains a continuous state of alertness to ensure the highest standards of safety for fellow employees, products, and the facility

Skills

MS Excel

POS applications

communication

time management

Tools

POS software

Job description

Cresco Labs is seeking a Lead Order Fulfillment Agent in Massachusetts to join the statewide seed-to-sale operations. You will ensure accurate order fulfillment, maintain manifests, coordinate with the Order Fulfillment Manager, and resolve discrepancies in data and documentation.

The role requires experience in fast-paced manufacturing, proficiency with MS Excel, and familiarity with POS systems. This position operates in a facility setting with standard daytime hours.