Cannabis Fulfillment Lead: Compliance & Ops

Mfused; Seattle (WA); On-site; USD 52,000 - 68,000; Full time

Job summary

Mfused is seeking a Fulfillment Center Supervisor to oversee order processing and shipping within our Seattle operations. You will ensure timely fulfillment, accuracy, and adherence to all regulations while leading a team of fulfillment specialists.

Reports to the Production Manager and collaborates with intake managers to guarantee on-time deliveries. Requires a high school diploma and experience in inventory management; cannabis industry knowledge is a plus.

Qualifications

• High school diploma or equivalent (associate or bachelor’s degree is a plus).
• Excellent organizational and problem-solving abilities.
• Effective communication and interpersonal skills.
• Familiarity with inventory management software and tools.
• Must have a valid driver’s license.

Responsibilities

• Fulfillment oversight: Manage and lead the day-to-day operations of the fulfillment department, ensuring timely and accurate order processing, including proper product picking, order quality assurance and creation of regulatory documentation.
• Compliance: Stay current with New York cannabis regulations and ensure fulfillment processes adhere to legal requirements.
• Team leadership: Lead and inspire a team of fulfillment specialists, providing guidance, training, and performance evaluations.
• Quality control: Implement and maintain strict quality control measures to ensure product integrity and customer satisfaction.
• Customer relations: Collaborate with customers and intake managers to secure timely deliveries and maintain positive working relationships.
• Reporting: Generate regular reports on fulfillment performance, inventory status, and compliance for management review.

Skills

Organizational skills

Problem solving

Communication

Team leadership

Education

High school diploma or equivalent

Associate or bachelor’s degree is a plus

Tools

Inventory management software

Job description

Mfused is seeking a Fulfillment Center Supervisor to oversee order processing and shipping within our Seattle operations. You will ensure timely fulfillment, accuracy, and adherence to all regulations while leading a team of fulfillment specialists.

Reports to the Production Manager and collaborates with intake managers to guarantee on-time deliveries. Requires a high school diploma and experience in inventory management; cannabis industry knowledge is a plus.