Cannabis Education & Customer Care Advisor

Renew Cannabis Co.; Homestead (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Renew Cannabis Co. in Homestead, Florida, is seeking a Cannabis Advisor to provide exceptional customer service and educational guidance while assisting with patient records when needed. You will help customers understand cannabis products and act as a trusted resource in a fast-paced retail setting.

This role pays $15/hour plus tips with weekly pay. Ideal candidates are 21+, eager to learn about cannabinoids, and able to comply with state and local regulations; prior retail or hospitality

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Criminal background check and appropriate state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment and software (Word, Excel, email, etc.).
• Learn and understand Federal, State, and local laws relating to the cannabis industry.

Responsibilities

• Greet customers with a positive attitude and build rapport with regular customers.
• Provide cannabis product information and educate customers on usage methods.
• Assist with patient record management and ensure accurate order processing.
• Stock and merchandise displays, maintain a clean and organized store front.
• Process transactions at POS and ensure METRC/BioTrack inventory updates.
• Adhere to compliance regulations and assist managers as needed.
• Support team in a fast-paced retail environment and contribute to repeat business.

Skills

Customer Service

Retail Sales

Cannabis Knowledge

Regulatory Compliance

POS Transactions

Team Collaboration

Education

High School Diploma or equivalent

Tools

METRC

BioTrack

Job description

Renew Cannabis Co. in Homestead, Florida, is seeking a Cannabis Advisor to provide exceptional customer service and educational guidance while assisting with patient records when needed. You will help customers understand cannabis products and act as a trusted resource in a fast-paced retail setting.

This role pays $15/hour plus tips with weekly pay. Ideal candidates are 21+, eager to learn about cannabinoids, and able to comply with state and local regulations; prior retail or hospitality