Cannabis Wellness Advisor: Customer Education & Service

Renew Cannabis Co.; Jacksonville (FL); Hybrid; USD 17,000 - 24,000; Full time

Job summary

Verano Holdings Corp. in Jacksonville, FL seeks a Cannabis Advisor to deliver exceptional customer service, educate customers about cannabis products, and assist with basic patient record management.

The role pays $15/hour plus tips with weekly pay, requires 21+, a background check, and compliance with state laws. Prior retail or hospitality experience is preferred, with a willingness to learn. This position is in a fast-paced retail environment with growth opportunities in the cannabis industry.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Criminal background check and appropriate state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software (Word, Excel, email, etc.).
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Educate customers on cannabis products and usage.
• Build rapport with regular customers to promote repeat business.
• Work in a fast-paced retail environment.
• Provide information on product types, methods and efficacy (no medical advice).
• Keep up with ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and storefront.
• Ensure accuracy of online orders before pickup.
• Understand and apply compliance regulations.
• Stock and replenish displays.

Skills

Retail experience

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Verano Holdings Corp. in Jacksonville, FL seeks a Cannabis Advisor to deliver exceptional customer service, educate customers about cannabis products, and assist with basic patient record management.

The role pays $15/hour plus tips with weekly pay, requires 21+, a background check, and compliance with state laws. Prior retail or hospitality experience is preferred, with a willingness to learn. This position is in a fast-paced retail environment with growth opportunities in the cannabis industry.