Cannabis Wellness & Customer Care Advisor

Renew Cannabis Co.; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Renew Cannabis Co. in Tampa seeks a Cannabis Advisor to provide exceptional customer service, educate customers, and assist with patient record management where applicable. You will navigate cannabis products, explain usage, and promote compliance within a fast-paced retail setting.

The role emphasizes accurate POS transactions, attention to regulatory details, and ongoing cannabis education to support team members and store operations.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years or older and comply with local, state regulations.
• Willing to learn about cannabinoids, terpenes and product usage.
• Ability to use computers and standard software (Word/Excel/Email).
• Knowledge of Federal, State, and local cannabis laws and safety regulations.

Responsibilities

• Greet customers with a positive attitude.
• Educate customers on cannabis products and usage.
• Assist customers with product selection and queries.
• Maintain clean, organized storefront and workstation.
• Process transactions at POS and ensure inventory accuracy in METRC/BioTrack.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Communication

Compliance awareness

Tech literacy

Cannabinoids knowledge

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Renew Cannabis Co. in Tampa seeks a Cannabis Advisor to provide exceptional customer service, educate customers, and assist with patient record management where applicable. You will navigate cannabis products, explain usage, and promote compliance within a fast-paced retail setting.

The role emphasizes accurate POS transactions, attention to regulatory details, and ongoing cannabis education to support team members and store operations.