Cannabis Wellness & Customer Care Advisor

Renew Cannabis Co.; Sebring (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Renew Cannabis Co. seeks a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with patient records where applicable. You will greet shoppers, promote cannabis products responsibly, and help navigate product options in a fast-paced retail setting.

You will also handle POS transactions, ensure accurate inventory in METRC or BioTrack, and maintain a clean, compliant store environment while supporting managers and teammates.

Qualifications

• Must be 21+ and comply with local/state regulations.
• Criminal background check and state badging as directed.
• Desire to learn about cannabinoids, terpenes and product usage.
• Ability to use offices tools (Word, Excel, email).
• Understand federal, state and local cannabis laws and safety rules.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage as wellness items.
• Build rapport to encourage repeat business.
• Process POS transactions and ensure METRC/BioTrack inventory accuracy.
• Maintain a clean, organized workstation and storefront.
• Stock, merchandise, and replenish product displays.
• Assist managers and other Cannabis Advisors as needed.
• Ensure compliance with local and state regulations.

Skills

Retail experience

Customer service

Communication

Team collaboration

Willingness to learn cannabis products

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, Email)

Job description

Renew Cannabis Co. seeks a Cannabis Advisor to deliver exceptional customer service, educate customers, and assist with patient records where applicable. You will greet shoppers, promote cannabis products responsibly, and help navigate product options in a fast-paced retail setting.

You will also handle POS transactions, ensure accurate inventory in METRC or BioTrack, and maintain a clean, compliant store environment while supporting managers and teammates.