Cannabis Wellness & Customer Care Advisor

Renew Cannabis Co.; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Renew Cannabis Co. in Miami is seeking a Cannabis Advisor to provide exceptional customer service, educate customers on cannabis products, and assist with patient record management where applicable.

This role pays $15/hour plus tips on a weekly pay period and requires 1-2 years of retail or hospitality experience, a 21+ age, and willingness to learn about cannabinoids and product applications. You will work in a fast-paced retail setting, ensure accurate online orders, and help maintain a clean,

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Job description

Renew Cannabis Co. in Miami is seeking a Cannabis Advisor to provide exceptional customer service, educate customers on cannabis products, and assist with patient record management where applicable.

This role pays $15/hour plus tips on a weekly pay period and requires 1-2 years of retail or hospitality experience, a 21+ age, and willingness to learn about cannabinoids and product applications. You will work in a fast-paced retail setting, ensure accurate online orders, and help maintain a clean,