Cannabis Wellness Advisor

Renew Cannabis Co.; Brandon (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in our Brandon, FL location.

You will assist customers and patients, explain product options, and ensure accurate transactions while maintaining compliance with state regulations. Ideal candidates have 1–2 years in retail or hospitality, are 21+, and eager to learn about cannabinoids, terpenes, and product applications.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21+ and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Be an advocate of cannabis customer care.
• Help customers navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Skills

Customer service

Retail experience

Communication skills

Teamwork

Cannabinoids knowledge

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in our Brandon, FL location.

You will assist customers and patients, explain product options, and ensure accurate transactions while maintaining compliance with state regulations. Ideal candidates have 1–2 years in retail or hospitality, are 21+, and eager to learn about cannabinoids, terpenes, and product applications.