Cannabis Wellness Advisor - Customer Education

Renew Cannabis Co.; Florida; On-site; USD 21,000 - 25,000; Full time

Job summary

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service and educate customers on cannabis products in our Florida retail location.

You will greet guests, assist with product selection, and ensure accurate transactions while maintaining compliance and a clean storefront. The ideal candidate has 1–2 years of retail or hospitality experience, an interest in cannabinoids, and the ability to learn regulations governing cannabis.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Background check and appropriate state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and software (Word, Excel, email).
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Educate customers on cannabis products and their uses (no medical advice).
• Build rapport with regular customers to promote repeat business.
• Maintain a clean, organized storefront and stock displays.
• Ensure accuracy of online orders before pick-up.
• Process transactions at the POS and update inventory in METRC/BioTrack.
• Adhere to compliance regulations and assist with training as needed.

Skills

Customer service

Cannabis knowledge

Communication

Sales

Education

High School Diploma

Tools

POS system

Microsoft Office

Job description

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service and educate customers on cannabis products in our Florida retail location.

You will greet guests, assist with product selection, and ensure accurate transactions while maintaining compliance and a clean storefront. The ideal candidate has 1–2 years of retail or hospitality experience, an interest in cannabinoids, and the ability to learn regulations governing cannabis.