Cannabis Wellness Advisor

Renew Cannabis Co.; Key West (FL); Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient record management where applicable.

You will greet customers, guide them through cannabis products, and ensure accurate online order handling while maintaining a compliant work environment. The role emphasizes positive interactions, ongoing cannabis education, and teamwork in a fast-paced retail setting.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and comply with local/state/company regulations.
• Criminal background check and state badging as required.
• Desire to learn about cannabinoids, terpenes, and product use methods.
• Ability to use office equipment and software (Word/Excel/Email).
• Familiarity with Federal/State/local cannabis laws and safety regs.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and education.
• Educate customers on cannabis products and usage (no medical advice).
• Build rapport with regular customers to promote repeat business.
• Maintain a clean, organized workstation and store front.
• Process orders, ensure accuracy, and update inventory systems as required.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Microsoft Office

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Renew Cannabis Co. is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient record management where applicable.

You will greet customers, guide them through cannabis products, and ensure accurate online order handling while maintaining a compliant work environment. The role emphasizes positive interactions, ongoing cannabis education, and teamwork in a fast-paced retail setting.