Cannabis Dispensary Sales Associate

High Profile; Springfield (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k

Company Holidays

Company Swag

Employee Discount

Job summary

C3 Industries' High Profile Cannabis Shop in Springfield, IL is hiring a Sales Associate to deliver exceptional customer service and drive sales through product recommendations.

You will guide customers through cannabis selection, verify IDs, process transactions with a POS, and maintain a clean, stocked floor while meeting store targets. Flexibility for nights, weekends, and holidays is required.

Qualifications

• 1+ years' customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling.
• Willingness to work nights, weekends, and some holidays.
• Ability to pass a background check and be 21+ years old.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership.
• Greet customers upon entry and verify IDs.
• Assist customers with questions on state required forms and update information in the system.
• Keep the waiting room and sales floor stocked during downtime.
• Educate customers on cannabis properties and proper product selection.
• Fill online orders quickly while maintaining customer experience.
• Handle complaints professionally and escalate when needed.
• Maintain product knowledge and POS proficiency.
• Assist with inventory counts and audits; support management to increase sales.

Skills

Customer service

Communication

Cash handling

POS experience

Team player

Education

High school diploma or GED

Tools

POS Systems

Job description

C3 Industries' High Profile Cannabis Shop in Springfield, IL is hiring a Sales Associate to deliver exceptional customer service and drive sales through product recommendations.

You will guide customers through cannabis selection, verify IDs, process transactions with a POS, and maintain a clean, stocked floor while meeting store targets. Flexibility for nights, weekends, and holidays is required.