Cannabis Dispensary Sales Specialist

C3 Industries; Stratford (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Company Holidays

Employee Discount

Job summary

C3 Industries in Stratford, CT operates the High Profile Cannabis Shop and is seeking a Sales Associate to deliver excellent customer service and guide customers through product selections. The role emphasizes personalized recommendations to maximize sales and a positive shopping experience.

Requirements include 1+ year of customer service, comfort with POS systems, and willingness to work nights and weekends while complying with state regulations.

Qualifications

• 1+ years' customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; professional tone.
• Knowledge of state and local regulations is preferred.
• 21+ years of age or older and able to pass background check.
• Willingness to work nights, weekends, and some holidays.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership.
• Greet customers upon entry and verify IDs.
• Assist customers with questions on state required forms; update information in system.
• Maintain a well stocked sales floor during downtime.
• Educate customers on cannabis properties and product selection.
• Fill online orders quickly and accurately.
• Handle customer complaints professionally and escalate when needed.
• Maintain product, brand and strain knowledge and stay updated on cannabis trends.
• Accurately use and maintain POS system and cash handling procedures.
• Assist with inventory counts and audits.
• Collaborate with management to increase sales and foot traffic.
• Support daily compliance with dispensary policies.

Skills

Customer service

Communication

Multitasking

Independence

Cash handling

Education

High School Diploma or GED

Tools

POS systems

Cash handling

Job description

C3 Industries in Stratford, CT operates the High Profile Cannabis Shop and is seeking a Sales Associate to deliver excellent customer service and guide customers through product selections. The role emphasizes personalized recommendations to maximize sales and a positive shopping experience.

Requirements include 1+ year of customer service, comfort with POS systems, and willingness to work nights and weekends while complying with state regulations.