Cannabis Dispensary Guest Experience Specialist

Essential Employment Services, Inc; Wayne (MI); On-site; USD 18,000 - 25,000; Full time

Job summary

Essential Employment Services, Inc is seeking a Retail Personal Service Provider to be the face of a cannabis dispensary in Michigan. You will assist patients and customers, recommend products, and ensure compliance with state regulations to deliver a welcoming, informative experience.

You will handle in-store and online order duties, respond to questions, and maintain a professional environment. Flexibility for evenings and weekends is required, with a focus on accurate cash handling and

Qualifications

• Must have customer service experience, preferably in retail or cannabis-related field.
• Strong knowledge of cannabis products, including strains, methods, and effects, or willingness to learn.
• Excellent communication skills and ability to engage with diverse customers.
• Ability to handle cash and operate the register accurately.
• Able to work independently and as part of a team.

Responsibilities

• Complete compliant customer/patient transactions.
• Escalate issues to Manager on Duty when needed.
• Keep the sales floor clean and tidy; assist with trash removal.
• Ensure cash register starts and ends at the stated amount.
• Perform cash drops and parking lot sweeps as required.
• Build online orders when there is downtime.
• Research current products to assist customers.
• Clean glass fixtures and maintain store appearance.
• Assist in Greeter role when needed.
• Access patient records with confidentiality.

Skills

Customer service

Cannabis knowledge

Communication skills

Cash handling

Teamwork

Tools

POS system

Job description

Essential Employment Services, Inc is seeking a Retail Personal Service Provider to be the face of a cannabis dispensary in Michigan. You will assist patients and customers, recommend products, and ensure compliance with state regulations to deliver a welcoming, informative experience.

You will handle in-store and online order duties, respond to questions, and maintain a professional environment. Flexibility for evenings and weekends is required, with a focus on accurate cash handling and