Cannabis Dispensary Retail Experience Specialist

Essential Employment Services Inc; Wareham (MA); On-site; USD 22,000 - 29,000; Full time

Job summary

Essential Employment Services, Inc is seeking a Retail Personal Service Provider for a cannabis dispensary. You will greet customers, answer questions, and help patients select products while ensuring state compliance.

The role emphasizes service quality and a welcoming, professional environment. Responsibilities include processing transactions, maintaining a clean store, handling cash, and assisting in online orders.

Qualifications

• Minimum 21 years of age as required by state law.
• Customer service experience, preferably in retail or cannabis-related field.
• Strong knowledge of cannabis products and effects, or willingness to learn.
• Excellent communication skills for diverse customers.
• Ability to work independently and in a team.
• Must pass a background check as required by state law.
• Basic math skills and ability to handle cash and register transactions.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Complete compliant customer/patient transactions.
• Assist or escalate disgruntled customers to Manager on Duty.
• Maintain clean sales floor and back-of-house areas.
• Ensure cash register starts and ends at $200.
• Verify accurate cash drops.
• Perform parking lot sweeps.
• Build online orders during downtime.
• Research current products to answer questions.
• Clean glass fixtures and display areas.
• Assist in Greeter duties when needed.
• Access patient records with confidentiality.

Skills

Customer service

Cannabis knowledge

Cash handling

Communication skills

Team player

Background check

Flexible scheduling

Tools

POS system

Job description

Essential Employment Services, Inc is seeking a Retail Personal Service Provider for a cannabis dispensary. You will greet customers, answer questions, and help patients select products while ensuring state compliance.

The role emphasizes service quality and a welcoming, professional environment. Responsibilities include processing transactions, maintaining a clean store, handling cash, and assisting in online orders.