Cannabis Dispensary General Manager

Renew Cannabis Co.; Rochester (MN); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus potential

Medical, dental, vision

HSA/FSA

401k with 3% match

PTO + wellness days

Job summary

Vireo Health, Inc. is seeking an energetic Retail General Manager for Green Goods to lead daily dispensary operations, supervise Patient Care Coordinators, and ensure exceptional customer service.

The role reports to the District Manager - Retail and requires strong leadership, problem-solving, and relationship-building with patients and staff. Expect up to 55 hours weekly, with a focus on compliance, efficiency, and growth in a fast-paced cannabis environment.

Qualifications

• Must have a college degree.
• 3+ years of direct employee management experience.
• 2+ years of leadership in a retail or customer service environment.
• Outstanding customer service skills.
• Ability to communicate effectively with team members, patients, and health care providers.
• Passionate about, and willingness to become knowledgeable about medical cannabis.
• Maintain and safeguard entrusted confidential information.
• Ability to understand, support, and implement community and organizational policies/procedures, along with government regulations.
• Proficiency with MS Office.
• Excellent communication skills, verbal and written.

Responsibilities

• Manage cross functional team of retail operations, including sales, customer service, and inventory management.
• Ensure compliance with all state and local cannabis regulations.
• Develop and implement sales strategies to drive revenue through exceeding sales targets and customer loyalty through increased customer retention.
• Maintain optimal inventory levels and manage replenishment to ensure product availability.
• Monitor labor and material costs to maximize profitability.
• Interface with internal and external stakeholders within the cannabis supply chain.
• Develop and maintains site quality metrics to improve operational efficiency and customer satisfaction.
• Utilize data analysis and reporting tools to assess performance and drive decision-making.
• Develop marketing tactics for increasing sales.
• Address HR concerns, foster a positive work environment, and ensure employee training on cannabis regulations and products.
• Manage, support, and develop your team to work effectively, increase performance, and grow in their role.
• You are expected to work up to 55 hours a week (including weekends & nights) to successfully manage the retail operations of this store.

Skills

Customer service

Communication

Teamwork

Adaptability

Education

College degree

Tools

MS Office

Job description

Vireo Health, Inc. is seeking an energetic Retail General Manager for Green Goods to lead daily dispensary operations, supervise Patient Care Coordinators, and ensure exceptional customer service.

The role reports to the District Manager - Retail and requires strong leadership, problem-solving, and relationship-building with patients and staff. Expect up to 55 hours weekly, with a focus on compliance, efficiency, and growth in a fast-paced cannabis environment.