Cannabis Dispensary Budtender — Customer Experience Pro

Essential Employment Services, LLC; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Essential Employment Services, Inc. is hiring for a Retail Personal Service Provider at our dispensary in Tucson. You will be the face of the store, helping patients select cannabis products, answering questions, and ensuring compliance with state regulations.

The position emphasizes a welcoming, informative, and professional environment with responsibilities ranging from transactions to helping with online orders and store upkeep. Evening/weekend availability is often required.

Qualifications

• Previous customer service experience, preferably in retail or a cannabis-related field.
• Strong knowledge of cannabis products, including strains, consumption methods, and effects (or a strong willingness to learn).
• Excellent communication skills, with the ability to engage with a variety of customers.
• Ability to work independently as well as part of a team.
• Must be able to pass a background check (as required by state law).
• Basic math skills and the ability to handle cash and register transactions.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Complete Compliant Customer/Patient transactions
• Assist or escape disgruntled customers/patients to Manager on Duty
• Take out trash and assist in keeping the sales floor clean
• Confirm cash register begins and ends at $200
• Confirm accurate cash drops
• Parking Lot Sweeps
• Build online orders (when there is downtime)
• Research current products
• Clean glass fixtures
• Assist in Greeter position duties when needed
• Access patient records with confidentiality

Skills

Customer service

Cannabis knowledge

Communication skills

Teamwork

Cash handling

Attention to detail

Flexible hours

Job description

Essential Employment Services, Inc. is hiring for a Retail Personal Service Provider at our dispensary in Tucson. You will be the face of the store, helping patients select cannabis products, answering questions, and ensuring compliance with state regulations.

The position emphasizes a welcoming, informative, and professional environment with responsibilities ranging from transactions to helping with online orders and store upkeep. Evening/weekend availability is often required.