Cannabis Dispensary Budtender | Customer Experience Pro

Essential Employment Services, LLC; Norwich (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Essential Employment Services, Inc is seeking a Retail Personal Service Provider for our cannabis dispensary in Connecticut. You will greet customers, guide product selection, and ensure compliant transactions while upholding quality service standards.

Responsibilities include handling cash, building online orders during downtimes, keeping the sales floor clean, and maintaining patient confidentiality. A 21+ age minimum and cannabis product knowledge are preferred; we value reliability and

Qualifications

• Must be at least 21 years of age or older (as required by state law).
• Experience in customer service, retail, or cannabis-related field preferred.
• Strong knowledge of cannabis products, including strains, consumption methods, and effects (or willingness to learn).
• Excellent communication skills, with the ability to engage with a variety of customers.

Responsibilities

• Complete Compliant Customer/Patient transactions
• Assist or escalation disgruntled customers/patients to Manager on Duty
• Take out trash and assist in keeping the sales floor clean
• Confirm cash register begins and ends at $200
• Confirm accurate cash drops
• Parking Lot Sweeps
• Build online orders (when there is downtime)
• Research current products
• Clean glass fixtures
• Assist in Greeter position duties when needed
• Access patient records with confidentiality

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

POS system

Tools

POS system

Job description

Essential Employment Services, Inc is seeking a Retail Personal Service Provider for our cannabis dispensary in Connecticut. You will greet customers, guide product selection, and ensure compliant transactions while upholding quality service standards.

Responsibilities include handling cash, building online orders during downtimes, keeping the sales floor clean, and maintaining patient confidentiality. A 21+ age minimum and cannabis product knowledge are preferred; we value reliability and