Cannabis Dispensary Budtender | Customer Experience Lead

Essential Employment Services, LLC; Albuquerque (NM); Presencial; USD 19 000 - 28 000; Tempo integral

Resumo da oferta

Essential Employment Services, Inc. in Albuquerque, NM seeks a Retail Personal Service Provider (Budtender) to greet customers, answer questions, and guide product selection while ensuring compliance with state regulations.

You will handle transactions, maintain a clean sales floor, assist online orders when downtime allows, and uphold confidentiality of patient records as needed. This role requires the ability to work evenings, weekends, and holidays, with a strong emphasis on customer service,

Qualificações

• Must have prior customer service experience in retail or cannabis-related field.
• Strong knowledge of cannabis products, strains, and effects or willingness to learn.
• Excellent communication skills and ability to engage a diverse customer base.

Responsabilidades

• Complete Compliant Customer/Patient transactions
• Assist or escalate disgruntled customers/patients to Manager on Duty
• Keep sales floor clean and restocked
• Ensure cash register starts and ends at $200
• Verify accurate cash drops
• Build online orders when downtime allows
• Research current products and maintain product knowledge
• Clean glass fixtures and contribute to store appearance
• Assist Greeter position duties when needed
• Access patient records with confidentiality

Conhecimentos

Customer service

Cash handling

Product knowledge

Team player

Communication

Ferramentas

POS system

Descrição da oferta de emprego

Essential Employment Services, Inc. in Albuquerque, NM seeks a Retail Personal Service Provider (Budtender) to greet customers, answer questions, and guide product selection while ensuring compliance with state regulations.

You will handle transactions, maintain a clean sales floor, assist online orders when downtime allows, and uphold confidentiality of patient records as needed. This role requires the ability to work evenings, weekends, and holidays, with a strong emphasis on customer service,