Cannabis Dispensary Budtender — Customer Experience Pro

Essential Employment Services, LLC; Alamogordo (NM); On-site; USD 21,000 - 34,000; Full time

Job summary

Essential Employment Services, Inc. is hiring a Budtender to be the face of a cannabis dispensary, guiding patients and customers to select products that fit their needs while complying with state regulations.

You will answer questions, recommend products, and maintain a welcoming, professional environment. The role requires customer service experience, cash handling skills, and flexibility for evenings, weekends, and holidays.

Qualifications

• Minimum 21 years of age or older per state law.
• Retail or cannabis-related customer service experience preferred.
• Strong knowledge of cannabis products, strains, and effects.
• Excellent communication skills with diverse customers.
• Ability to work independently and as part of a team.
• Background check required; ability to handle cash accurately.

Responsibilities

• Complete compliant customer/patient transactions.
• Assist or escalate to Manager on Duty for disgruntled customers.
• Maintain clean sales floor and manage trash removal.
• Ensure cash register starts/ends at $200 and handle accurate drops.
• Perform parking lot sweeps and assist in online order builds.
• Research current products and maintain product knowledge.
• Clean glass fixtures and assist in greeter duties when needed.
• Access patient records with confidentiality.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Essential Employment Services, Inc. is hiring a Budtender to be the face of a cannabis dispensary, guiding patients and customers to select products that fit their needs while complying with state regulations.

You will answer questions, recommend products, and maintain a welcoming, professional environment. The role requires customer service experience, cash handling skills, and flexibility for evenings, weekends, and holidays.