Cannabis Budtender — Customer Care & Product Expert

Essential Employment Services, Inc; Mansfield (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Essential Employment Services, Inc is seeking a Retail Personal Service Provider (Budtender) to be the face of our dispensary, assisting patients and customers with product selection while ensuring compliance with state regulations. You will provide a welcoming, informative, and professional environment for all visitors.

The role requires excellent customer service, strong knowledge of cannabis products, and the ability to handle cash transactions accurately.

Qualifications

• Minimum 21 years old as required by state law.
• Previous customer service experience, preferably in retail or cannabis-related fields.
• Strong knowledge of cannabis products or willingness to learn.
• Excellent communication skills and ability to engage with diverse customers.
• Ability to work independently as well as in a team.
• Must pass a background check as required by state law.
• Basic math skills and cash-handling ability.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Process compliant customer/patient transactions.
• Assist or escalate to Manager on Duty for disgruntled customers.
• Take out trash and keep the sales floor clean.
• Ensure cash register starts/ends at $200.
• Ensure accurate cash drops.
• Perform parking lot sweeps.
• Build online orders when there is downtime.
• Research current products to assist customers.
• Clean glass fixtures and maintain dispensary appearance.
• Assist in Greeter duties when needed.
• Access patient records with confidentiality.

Skills

Customer service

Excellent communication

Teamwork

Independent work

Background check

Cash handling

Flexible schedule

Tools

POS system

Cash register

Job description

Essential Employment Services, Inc is seeking a Retail Personal Service Provider (Budtender) to be the face of our dispensary, assisting patients and customers with product selection while ensuring compliance with state regulations. You will provide a welcoming, informative, and professional environment for all visitors.

The role requires excellent customer service, strong knowledge of cannabis products, and the ability to handle cash transactions accurately.