Campus Welcome Desk Coordinator

Southern Careers Institute; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Southern Careers Institute is seeking a friendly Campus Receptionist to manage the front desk, answer calls, greet visitors, and route inquiries to the appropriate staff. The role requires professionalism, confidentiality, and excellent communication.

You will handle messages, process mail, assist with document handling, and maintain a welcoming, organized reception area. Prior experience with Microsoft Office and basic office equipment is preferred, with a focus on customer service.

Qualifications

• Clear and succinct communication, both verbally and in writing.
• Strong interpersonal skills and ability to work with diverse groups.
• Maintain confidentiality and FERPA compliance in handling student data.
• Proven customer service orientation and professional demeanor.
• Attention to detail and accurate record keeping.

Responsibilities

• Operate the multiline telephone system and direct calls to the appropriate personnel.
• Greet visitors and announce them to the relevant staff.
• Retrieve voicemail messages and forward to the correct person.
• Maintain a clean, professional front area and manage mail and publications.
• Take messages and transfer calls to voicemail when needed.
• Assist with document handling, copies, scanning and filing.

Skills

Clear communication

Interpersonal skills

Confidentiality (FERPA)

Customer service

Attention to detail

Education

Some college or better (Other)

Technical/other training or better (Other)

Tools

Microsoft Office Suite

Printers & fax machines

Job description

Southern Careers Institute is seeking a friendly Campus Receptionist to manage the front desk, answer calls, greet visitors, and route inquiries to the appropriate staff. The role requires professionalism, confidentiality, and excellent communication.

You will handle messages, process mail, assist with document handling, and maintain a welcoming, organized reception area. Prior experience with Microsoft Office and basic office equipment is preferred, with a focus on customer service.