Campus Front Desk & Admissions Relations Specialist

Community HigherEd; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Community HigherEd is seeking a Customer Relations Specialist to serve as the first point of contact for visitors and callers. You will greet guests, route inquiries, and provide information about admissions while supporting campus operations and cross-functional teams.

You will manage calls, emails, and walk-ins, maintain filing systems, and assist with printing and document preparation. A professional appearance and strong communication skills are essential.

Qualifications

• High School Diploma or equivalent required; an Associate degree is preferred.
• At least two years of customer service experience; front desk/administrative experience preferred.
• Professional appearance and excellent communication skills.
• Proficient computer skills and ability to learn campus management software.

Responsibilities

• Greet all visitors and answer multi-line phone systems with a courteous, professional demeanor.
• Provide front line customer service to students, staff, visitors, and vendors; assist Admissions as needed.
• Maintain filing systems, handle confidential materials, and organize documents in hard and electronic formats.
• Process deliveries, mail-outs, and print school-related documents; monitor front desk supplies.
• Assist with projects, data compilation, and cross-functional communications across departments.
• Interact daily with students, management, vendors, and employees while upholding College standards.
• Report complaints to supervisor, complete incident/accident forms when needed, and participate in professional development.

Skills

Customer service

Front desk

Phone systems

Communication

Microsoft Office

Google Workspace

Data entry

Education

High School Diploma or equivalen

Associates degree preferred

Tools

Google Workspace

Microsoft Office

Campus management software

Job description

Community HigherEd is seeking a Customer Relations Specialist to serve as the first point of contact for visitors and callers. You will greet guests, route inquiries, and provide information about admissions while supporting campus operations and cross-functional teams.

You will manage calls, emails, and walk-ins, maintain filing systems, and assist with printing and document preparation. A professional appearance and strong communication skills are essential.