Campus Visit Front Desk Coordinator

Rochester Institute of Technology; United States; On-site; USD 35,000 - 53,000; Full time

Job summary

Rochester Institute of Technology on campus in Rochester, NY seeks a Front Desk Specialist for the Bausch & Lomb Center to greet visitors and coordinate campus visit experiences.

You'll support the enrollment team, manage front desk operations, handle calls and emails, schedule visits, and train student staff, contributing to a positive admissions experience for prospective students and families.

Qualifications

• Entry-level front-desk role supporting campus visits and admissions communications.
• Greet visitors, manage inquiries, and coordinate campus visit events.
• Assist with open houses, information sessions, and orientation logistics.

Responsibilities

• Visitor Experience & Front Desk Operations — greet visitors and deliver a welcoming lobby experience.
• Communication Management — respond to visit-related calls and emails for timely support.
• Visit Scheduling & Coordination — schedule campus visits and arrange meetings with departments.
• CRM & Data Management — load visit events, process registrations, and run queries.
• Student Staff Oversight — train and supervise front desk student workers.
• Materials & Hospitality Management — manage visit materials and hospitality supplies.

Skills

Visitor experience

Front desk operations

Communication management

Visit scheduling

CRM & data management

Student staff oversight

Education

High School diploma or GED

Tools

CRM software

Student Information System (SIS)

Job description

Rochester Institute of Technology on campus in Rochester, NY seeks a Front Desk Specialist for the Bausch & Lomb Center to greet visitors and coordinate campus visit experiences.

You'll support the enrollment team, manage front desk operations, handle calls and emails, schedule visits, and train student staff, contributing to a positive admissions experience for prospective students and families.