Academic Programs & Operations Coordinator

Rochester-Institute-of-Technology; City of Rochester (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Rochester Institute of Technology on campus seeks an Operations and Administrative Support professional to address routine and complex inquiries, coordinate instructional support, student services, and scheduling, while assisting with grant proposals. You will collaborate with internal and external stakeholders, safeguarding sensitive information and ensuring policy compliance.

The role requires strong communication, problem-solving, multitasking, and proficiency with office software and

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Minimum 3 years of relevant experience in an administrative/operational role.
• Familiarity with academic program structures and course scheduling.

Responsibilities

• Addresses routine and complex inquiries while ensuring timely resolution and policy compliance.
• Collaborates with internal and external stakeholders on confidential matters.
• Interprets policies and provides guidance to others.

Skills

Scheduling

Communication

Problem-solving

Multitasking

Record keeping

Office software

Databases

Education

Associate's degree

3 years relevant experience

Tools

Scheduling software

Data analysis tools

University databases

Job description

Rochester Institute of Technology on campus seeks an Operations and Administrative Support professional to address routine and complex inquiries, coordinate instructional support, student services, and scheduling, while assisting with grant proposals. You will collaborate with internal and external stakeholders, safeguarding sensitive information and ensuring policy compliance.

The role requires strong communication, problem-solving, multitasking, and proficiency with office software and