Campus Visit Experience Coordinator

Rochester-Institute-of-Technology; City of Rochester (NY); On-site; USD 23,000 - 34,000; Full time

Job summary

Rochester Institute of Technology seeks an on-campus Visitor Experience Front Desk Specialist to greet visitors and support campus visits. You will coordinate scheduling, respond to inquiries, and assist with open houses and orientation events, ensuring a welcoming experience.

You will oversee front desk operations, supervise student workers, manage visit materials, and maintain CRM records to support admissions goals and a high-quality campus visit program.

Qualifications

• High School diploma or GED required.
• 1 year of relevant experience.
• Equivalent combination of experience and education may be considered.

Responsibilities

• Front desk greeting and visitor check-in for campus visits.
• Manage visit scheduling and coordinate meetings with departments.
• Respond to visit-related calls and emails.
• Assist with events such as open houses and orientation.
• Maintain accurate records in the admissions database.

Skills

Communication management

CRM & data management

Staff supervision

Hospitality management

Admissions knowledge

Problem solving

Education

High School diploma or GED

Tools

CRM system

Admissions database

Job description

Rochester Institute of Technology seeks an on-campus Visitor Experience Front Desk Specialist to greet visitors and support campus visits. You will coordinate scheduling, respond to inquiries, and assist with open houses and orientation events, ensuring a welcoming experience.

You will oversee front desk operations, supervise student workers, manage visit materials, and maintain CRM records to support admissions goals and a high-quality campus visit program.