Academic Programs & Operations Coordinator II

Rochester Institute of Technology; United States; Hybrid; USD 51,291,000 - 81,278,000; Full time

Job summary

Rochester Institute of Technology is seeking an Operations/Administrative support role on the Saunders Center team. The position primarily supports the Director of Finance and Administrative Operations and works with department chairs and MIS/Marketing/Analytics staff to streamline processes and improve communications.

Initially on-campus, hours Mon-Fri 8:00 AM to 4:30 PM, with eligibility for one remote day per week after three months. Occasional evening or weekend events may be required.

Qualifications

• Associate's degree in related field; 3 years of relevant experience.
• Equivalent combination of experience and education may be considered.
• Knowledge of office management, university operations, scheduling, data analysis, and academic records.

Responsibilities

• Addresses routine and complex issues ensuring timely resolution per policies and procedures.
• Collaborates with internal/external stakeholders on confidential matters.
• Represents the department in communications and safeguards sensitive information.

Skills

Office management

Communication

Customer service

Data analysis

Education

Associate's degree in related field

Tools

Scheduling software

Academic records databases

Job description

Rochester Institute of Technology is seeking an Operations/Administrative support role on the Saunders Center team. The position primarily supports the Director of Finance and Administrative Operations and works with department chairs and MIS/Marketing/Analytics staff to streamline processes and improve communications.

Initially on-campus, hours Mon-Fri 8:00 AM to 4:30 PM, with eligibility for one remote day per week after three months. Occasional evening or weekend events may be required.